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  • Another fantastic article Robert. Your tips are so insightful. I find speaking and writing to be two of the most effective ways of getting visibility.... read more
    By Duncan Brodie

  • Thanks Robert. This was a very helpful article. I have been making it a weekly ritual now, to read your blogs, as I work through the Fast Track progra... read more
    By Nancy Francisco

  • I am trying a questionnaire and personalised report approach to a freebie. Showing your expertise via the personalised report, delivering value and ad... read more
    By Robert Wilson

  • Strange how the sales funnel persists. It even gets adapted to the say an hour glass to incorporate what happens after you have a customer. The sieve ... read more
    By Robert Wilson

  • And if you do the first two really well, the third one will be easy. When you find the exact person who has the problems you can solve and you delinea... read more
    By David Frey

  • Kaya, this is a super post. I waited for years to write a free report that now brings me tons of leads. I got the idea for it from questions that I se... read more
    By MaAnna

  • Matt- I agree with Robert. The best freebie is one that is not a big expense for you to create and give away. The biggest expense with the CD idea wou... read more
    By kaya singer

  • Hi Matt, I think a physical produce like a CD would get more response, which is the upside. But the downside is the expense and the chance that your l... read more
    By Robert Middleton

  • Interesting post Robert. I have been testing giving away something physical such as a CD or a real book rather than just an ebook. What do you think a... read more
    By Matt Eve

  • I find it a lot faster to get business in person than online. For this reason I spend more time attending live events and giving presentations. Althou... read more
    By Judy Murdoch

"I realized it's so hard for me to market myself because I have the belief that if you have to market, your service can't be good. After all, if your service was good, everyone would talk about you and you'd get all the business you could handle from word-of-mouth."

This was voiced by one of the members in my current Marketing Mastery Program, a very capable corporate trainer who has been avoiding doing any marketing for years. 

But she's not alone. This is a prevalent belief. And it not only stops self-employed professionals from achieving marketing mastery, it stops them from even attempting to implement most marketing activities. 

Marketing mastery doesn't start with marketing principles, but with a realization of all the limiting beliefs and mindsets that we hold onto desperately and that prevent us from doing anything. 

I answered my client by asking if this was really true. Is it true that your services are not good if you market them? After all, if you develop a new and valuable service, how is anyone going to know about that service unless someone (probably you) informs them and educates them about its existence and value?

She had to admit that this was true. Her beliefs had blindsided her, preventing her from taking action. 

But underneath this belief is an even more insidious one. It's the belief that when I market myself (especially if I'm a professional service provider), that people will disapprove of me somehow. Worse, they might ridicule me with my own belief:

"How could her services be valuable if she has to market them? She must be offering sub-standard service that can't stand on their own." 

Oh, the shame of it all!

Marketing seems to be burdened with emotional land mines, waiting for us to step on them and blow ourselves to smithereens. So better to stay safe and do nothing at all. Someday we may be discovered and deemed worthy. 

The trouble is, that by marketing, we are inherently looking for approval. And if we don't get that approval it means our intended prospects not only don't care about us and our services, they think of us as the equivalent of pond scum, just by the act of promoting to them. 

No wonder we avoid marketing like the plague. 

Is there a solution? Well, to avoid all disapproval and scorn we could attempt to market ourselves perfectly. 

And many endeavor to do exactly that. 

Perfect marketing would be sharing our services in such a dignified, ennobling and yet enticing manner, that everyone who heard about our services would respond with joyous exaltation! With perfect marketing, 100% of those we communicated to about our serves would not only respond, but would buy. 

Give me a frickin' break!

Marketing reality: Only about 1% to 5% (and sometimes much less) of those who hear or read a marketing message are interested in it enough to respond in some way. That means 95% to 99% simply don't care - at least right now.

And those who don't care, don't hate you or revile you in any way. They simply tune you out. They are paying attention to other things right now. Some may be interested later; some may never be interested. Your marketing is never going to be perfect. 

Marketing mastery isn't about perfection. It's simply about making an honest attempt to communicate about your services while maintaining some semblance of dignity and integrity and by following these guidelines:

       Offer services with real value

       Understand the needs of your clients

       Tell the unvarnished truth

       Communicate clearly

       Talk about results more than process

       Highlight benefits and advantages

       Tell success stories

       Make your message relevant and interesting

       Follow up unflaggingly

       Maintain friendly persistence 

If you do this kind of marketing consistently, ultimately you will get the attention and interest of those who need your services. And even if your response is a just a few percent, you'll attract the right clients who will pay you well. Not only that, you'll get more of the word-of-mouth that you wanted in the first place. 

So stop worrying about what people will think. Start marketing!

The More Clients Bottom Line: Marketing Mastery starts with the realization that if you have something of real value, it's worthwhile sharing it. Nobody will blame you for that; in fact, many will respond favorably. But if you hold back from marketing,  out of fear of what others think, you are depriving the world of something that could make a real difference.

Please feel free to comment on this article and to share it with those on your social network.  

Comments 

 
0 # Judy Murdoch 2011-11-26 16:14
"Only about 1% to 5% (and sometimes much less) of those who hear or read a marketing message are interested in it enough to respond in some way. That means 95% to 99% simply don't care - at least right now."

Whew, reading this was such a relief especially coming from someone who has been marketing successfully, Robert.

There's so much hype and I read emails all the time saying things like, "overwhelming response" "sold out in record time" and I think that's the norm and if I'm not achieving that I'm not doing things right.

Thank you for the reality check.
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0 # Stacey Morris 2011-11-27 13:59
I guess it just comes down to the old "They're just not into you" line.

Two ways to overcome the fear of "marketing rejection" are cold-calling and internet dating. Master these two skills and the need for approval will vanish.
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